Privacy Policy

Thank you for your trust
KeepTheTime collects customer information in an effort to enhance and personalize the shopping experience on our site. This information allows us to communicate with our customers about our products, services and promotions. We promise to handle customer information responsibly and will not sell your name, email, address, etc.

SSL Secure
Our site environment is safe, encrypted, easy to use and respectful of our clients’ privacy. Your personal information and email address will not be shared with anyone. We do not store your financial information on our website since all payments are made by bank transfer, check, money order, or PayPal. If you have any concerns about ordering electronically, please contact us.

What information do we collect?
We may collect different types of personal and other information based on your use of our products and services. The information we gather from customers enables us to personalize and improve our services, and allows our users to set up a membership account and profile that can be used to create a personalized experience on the Website.

Note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including viewing prices, placing an order or logging into any other KeepTheTime membership-related services.

What we do with your info
Your contact information will be used internally for billing and shipping purposes, to contact you about your order or account, to personalize your experience, to administer a contest/promotion, to send periodic emails regarding other products and services. We promise never to rent or sell your information to anyone. Only our company will see the information you provide to us (with exception to the banks and shipping companies we use to receive and deliver your orders).

We use cookies
This helps the Site understand and save user preferences for future visits to the site – for example if you place a watch in your watch box and then leave the site, with the help of cookies that item will remain in your cart (keep in mind that placing an item in your cart doesn’t pull it from inventory, so it can still be purchased by another client). With cookies, the Site can also remember who has access to unlocked Members Only features on the site. If your cookies are turned off, some features will be disabled.

Again, will you sell or rent my personal information?
No. Never. Absolutely not.

Links to other sites
From time to time, we may link to other sites for information purposes. These links are in no way endorsements by Company and we are not responsible for the practices of other sites, nor the content they present.

Terms of Use

The overview
KeepTheTime is an online retailer and buyer of new and pre-owned luxury watches and watch-related items, offered at great values with focus on personalized service. Being a member allows customers to unlock hidden features on the Site and purchase products.

Be our guest
By visiting, accessing or using the KeepTheTime.com website and domain name, and any other linked pages, features, content, or application services offered from time to time by Company in connection therewith (collectively, the “Website”), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. By creating an account and entering your email, you agree that your email address will be added to the subscription list for sending related news and offers. To be removed from this list for any reason, please contact us here.

Membership
Membership is free. However, keep in mind that KeepTheTime is a luxury watch store intended for persons who are at least 18 years old and can form legally binding contracts with us to use the Services. If you are not 18 yet and still want to build an awesome watch collection, you may ask a parent or legal guardian to join the Site and place an order on your behalf. This adult will be the Member and responsible for all related account activity. Members agree to all terms of use.

Account access
You should not share your Account information with anyone. Also, you may not use someone else’s Account or registration information without permission. If anyone else uses your Account, you are solely responsible for all activity.

Deals and details
Each deal or offer is an independent transaction and the details of which are confidential and will not necessarily apply to future transactions. Prices, discounts, shipping upgrades, etc. are offered on a case by case basis depending on the item being sold, how long it has been in inventory, condition, etc. Prices can change anytime, and all details are provided for information purposes only, therefore, the Company reserves the right to change any information found on Site at any time for any reason. You acknowledge that the information on this site may contain inaccuracies or errors and your use of any information on this site is entirely at your own risk – for which KeepTheTime shall not be liable. With that said, if you spot any errors, we’d be grateful if you let us know.

Sales/Promos/Coupons/Discounts

• Sales and coupons are valid for a limited time only. KeepTheTime reserves the right to modify or cancel a sale or coupon at any time.
• Coupons may only be applied to qualifying items or percentage off purchases displaying the coupon offer. The coupon offer will not be valid until it is applied to the qualifying item.
• Some items may not qualify for coupon codes or discounts.
• Coupon codes are limited to one use per customer.
• Promotional coupon codes may not be combined with other discounts or sales incentives unless otherwise agreed upon or without prior authorization from KeepTheTime. The greater discount will be applied.
• If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
• Applicable shipping and handling charges apply to all products.
• Offer good while supplies last.
• Customers are required to pay any applicable sales tax related to the use of coupons.
• Coupons are void if restricted or prohibited by law.
• Promotions are void where prohibited.

Copyright
The photos, videos and other content seen on KeepTheTime.com is all subject to copyright protection laws and any other intellectual property rights or licenses held by KeepTheTime. The entire Website, including blog, videos, etc, is copyrighted as a collective work under U.S. Copyright Laws. By visiting the Site, KeepTheTime grants you a limited license to access and make personal use of the content found. All content is intended for the personal (noncommercial) use by the users of this Site. We’re happy to license our photos for commercial use, see here.

With that legalese said, we love being linked to and having pics shared on forums and blogs! Please just give us the proper credit we deserve for the hard work and money spent on producing the content. Thanks!

Member submissions
KeepTheTime welcomes user feedback, comments, and other media submissions (send us your wristshots!). Anything type of user submitted content sent to KeepTheTime shall remain KeepTheTime property. Property rights of said content are assigned to KeepTheTime, allowing unlimited use. The Company has no obligation to share any user submitted content, maintain confidentiality, to pay users for any content or comments submitted to the Site, not respond to any of the submissions received (although we will try our best!).

Indemnity
By using this Site, you hereby agree to indemnify and hold KeepTheTime and its employees, directors, agents, subsidiaries, partners, and advisers harmless from any claim or demand, including any losses, expenses and damages, including attorneys’ fees, resulting in any violation of the terms outlined here or any activity related to or in connection to your Account.

Changes to these terms
Company may make changes to this Privacy Policy occasionally. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use this information, we’ll notify you by posting an announcement on our site or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Website after such changes have been first posted.

Who’s who?
The privacy policy (the “Privacy Policy”) described above covers the entire KeepTheTime website (“the Site,” “Website”, “we,” “us,” or “our”). Words such as “you,” “your” and other similar expressions refer to our customers, clients, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.

Disclaimers
KeepTheTime not an authorized agent of Rolex USA, Panerai, or any other watch or jewelry brands, nor do we have any affiliation with any of the brands that we sell except as otherwise noted. In addition, all brands featured on our site are designated trademarks of their respective holders and are the sole property of their respective owners. Images are for reference only. Colors on your computer monitor may differ slightly from actual product colors depending on your monitor settings.

Sell/Trade and Find Time
KeepTheTime offers services that allow you to find the watch you’ve been searching for, or sell/trade a watch you are ready to give up. There are no obligations to use either of these services. If we find the timepiece of your dreams, we will post it for sale on the site. We will email you with a link to the item and you have the choice to purchase it or not.

All sell/trade inquiries are for information use only. If we are interested in the watch you’re looking to sell or trade, we’ll be in touch. We work diligently to connect buyers and sellers and facilitate sales. If the luxury watch you are selling is something that is currently desired, we may request more details and photos. At that time, we may send you an offer for your item which you have the choice to accept or decline.